Business ai for manufacturers of commercial cleaning equipment
Megamind can read everything in your business including emails, calls, POs, invoices and price lists. Ask it something in plain English and it does the work: send an email with tracking, a 15 SKU quote, a warranty case, a freight claim. You ask, it does.
How it works
The traits that make Megamind a powerful business tool.
It sees every system at once.
Mistakes hide between systems: the invoice in one inbox, the PO in another, the call nobody wrote down. Megamind reads everything and knows what's going on.
“I received a check from our freight broker. Which claim is this for?”
Describe what you want, and it's done.
The everyday jobs that used to need four systems and a PDF become one spoken sentence in plain english. If you can describe it, Megamind can do it.
“Email Coastal Pro Wash the tracking number on their recent order.”
It does what you need when you need it.
Set a job once and it runs on a schedule, or is triggered by an event: an email arrives, an order is paid, a delivery lands. Nobody has to remember to do it.
“When a purchase order is received, upload it, flag any discrepancies to the team and send an order confirmation.”
It remembers what your team knows.
Model codes, price tiers, warranty rules, what a dealer bought last time. The answers stay with the company when people are out, busy, or gone.
“Where did we get the good hose clamps last time, and which ones should I reorder?”
Omniscience
Real questions our team has asked Megamind. The answer is spread across calls, inboxes, texts, recordings and records, and Megamind reads them all at once.
“What are the top 10 technical support questions we get, by volume, over the last six months?”
Ranked from 11,475 customer questions pulled out of six months of calls and texts.
“This check just came in the mail from our freight broker. What's it for, and where does it get filed?”
Matched it to the freight claim it paid, $1,657.93, before the check was deposited.
“How much time has my salesperson spent on the phone today, and how much of it was selling?”
2 hours 39 minutes on the phone, across 17 calls with 10 customers and one supplier.
Selling1h 44m
Customer support24m
Sourcing with a supplier23m
Transfers8m
“Weren't we supposed to send a customer an invoice? Did it ever go out?”
Megamind found the customer. The invoice had been built three days earlier and was still waiting on an OK. Nothing had been sent.
Efficiency
Tracking requests, price checks, purchase orders, warranty claims. Each one sends someone digging through several systems and a PDF. With Megamind, they just say what they need. Pick a job to see the prompt in plain English.
“Hey Mega, Coastal Pro Wash ordered two days ago. Find the tracking on their most recent order and text and email it to them.”
“Hey Mega, get price and stock on the bypass barb for the new Comet pump and the O-ring that normally goes with it, and email it to Coastal Pro Wash.”
“Hey Mega, enter the PO Coastal Pro Wash just emailed and flag anything that doesn't match our pricing. Email them that their purchase order was received, with the expected ship date. If anything is out of stock, give them the lead time and ask if they want it shipped complete.”
“Hey Mega, the dealer says the pricing on invoice 66065 doesn't match their purchase order. Check it line by line and find the discrepancy. If it's our mistake, correct it; if not, send them the price increase and when it took effect.”
“Hey Mega, the dealer on PO 31926 says the hose reel arrived out of square. Open a warranty case with the photos they emailed, send them a return label, ship the replacement, credit them when the old one is back, and file a claim with our reel manufacturer for the credit.”
“Hey Mega, the drop-ship on PO 5068 was refused because it arrived damaged and leaking oil. Pull the delivery receipt, the photos and the invoice, file the claim with the carrier, and log it in our system.”
“Hey Mega, summarize this morning's operations meeting. Make the action items, assign each one to the right person with a due date, and send each person their list in Microsoft Teams.”
“Hey Mega, write a one-page guide to changing the oil on our 8 GPM skid with a Comet pump: when to change it, which oil goes in the pump and the engine, how much of each, with a photo of each fill port. Email it to Coastal Pro Wash.”
Times are estimates from the same jobs at Softwash Technologies.
Automation
Some jobs shouldn't wait for a person to remember them. Tell Megamind once, in a sentence, and it runs on a schedule or the moment something happens.
Set your own by saying it
Enter it, flag anything that doesn't match their pricing, and email them a confirmation with the ship date.
Text the tracking to the customer and add it to their order.
Send me every overdue customer invoice, oldest first, and send each customer a reminder.
Running at our shop right now
Persistence
What a model number means, which price tier a dealer is on, whether a worn part is covered under warranty. Right now those answers live with two or three people on your team. Megamind learns them from your calls, emails and orders, so your team can get the answer in seconds without tracking someone down. Each person only sees what their role allows.
“Does this dealer get private labeling on their proportioners, or our sticker?”
Neither: blank blocks. It found the day we stopped offering private labeling and the call where the dealer chose blank, both from two months earlier.
“Where did we get the good hose clamps last time, and which ones should I reorder?”
The supplier, both past orders, the part number for each hose size and the price paid, plus the one size not to reorder. Until then, only one employee knew.
“Where did we leave off on this customer's refund?”
The amount agreed two weeks earlier, the bank details sitting unanswered in the inbox, and the one check to make before wiring the money.
Security
Security attacks come in many forms: a supplier invoice with new bank details, an email that looks like it's from one of your customers asking where to send payment, a purchase order from a company that isn't who it claims to be, or a former employee who still has a login. The warning signs are spread across inboxes, invoices, orders and bank records that nobody reads together. Megamind can help.
What Megamind caught at our shop
In your demo
Using only public records, with no access to your systems, we check whether your company's email can be spoofed. If it can, anyone can send an email that looks like it came from you, telling your customers to pay a new bank account.
It takes two minutes, and it's the first thing we fix if it's open.
Book a demo with the checkMegamind reads your whole business, so it's locked down from day one. Your data stays on your own server, each person sees only their part, and you decide what it can do on its own.
Megamind runs on a private server dedicated to your company. It is never shared with another client or with our dealership.
Each person sees what their job needs. Customer records, email and recordings sit behind restricted access.
You decide which jobs Megamind finishes on its own and which wait for a person's OK. Risky actions, like moving money, are held back, and every action is logged.
Who asked, what Megamind did and when, down to the minute. You can trace any action back to its instruction.
Passwords and keys never pass through a chat. They live in locked storage that Megamind uses but never shows.
Every system is checked every 15 minutes, and your data is backed up offsite, encrypted.
Pricing
A flat monthly fee for each person on Megamind, plus usage that follows how much your team actually asks of it. Light months cost less than heavy ones, and your usage page shows every session.
We list your team's daily jobs. You time them by hand. We send back the Megamind time and the exact prompt for each one.
We connect your systems, train every person on their own jobs, and provide 90 days of technical support.
Plus usage, billed as you go. Light months cost less than heavy ones, and you can see every session on your usage page.
Included in setup
Connection Sprint
Up to 20 of your systems connected, one a working day. We start with the systems that hold most of your business, such as every inbox, your phones, your order system and team chat, so your team gets value in the first week. Live in about four weeks. Each connection beyond 20 is $500, and custom systems are quoted.
$10,000
Executive Onboarding
One-on-one sessions for owners and leaders, who need the widest view of the business. We set up your daily dashboard reports and show you how to add and manage seats. Megamind recommends who sees what, based on each person's role and activity in the company, and you approve it in one step.
$8,000
Hands-On Team Training
Every person trained on their own daily jobs, with the exact words to say for each one, plus the prompting techniques that get consistent results from AI. Nobody learns software; they learn what to say.
$5,000
Call Transcription setup
We connect your phone system's call recordings to Megamind and transcribe every call, so every call is searchable and every promise made on the phone is on record. 15 hours per seat per month included. If your phone provider can't share its recordings, we'll recommend one that can.
$5,000
ai Security training
Once your systems are connected, we train your CTO on how to run security reports with Megamind and patch what they find: logins that should have been shut off, bank-detail changes on vendor invoices, payment details sitting in inboxes and email spoofing protection. They leave with a weekly security report ready to act on.
$6,000
90-Day Direct Line
One-on-one support with the founder for your first 90 days: text, phone or video. Your question goes to the person who built it.
$6,000
Total value
$40,000
Setup & training
$15,000
Founding partner rate
$7,500
Our guarantee
Within 30 days of going live, we time three of your team's daily jobs by hand vs using Megamind. If Megamind isn't at least 10× faster on those jobs we refund your setup fee.
Start dates are limited, because we set up one company at a time.
$7,500 instead of $15,000, for the first three manufacturers or distributors. In return we measure the results with you and publish them as a case study.
What Megamind costs
~$187,500
per yearDesks plus estimated usage. This is what we charge for this team.
Each hour in Megamind does about 10 hours of hand work, our estimate from the same jobs. Usage is estimated from what our own team uses. 50 working weeks a year.
Questions
No. Megamind works on top of the systems you have, including older ones. Before you commit, we'll tell you in the assessment which of your systems we can connect and how.
Access to the systems you choose to start with, and a point person to help connect them. We recommend starting with email, your order system and your phones. We connect about one system per working day.
Yes. Your data is used only to run Megamind for you. It runs on a private server dedicated to your company, never shared with other clients, and you decide who sees what.
Your data stays on a private server dedicated to your company, each person sees only what their job needs, and every action is logged. It also works the other way: Megamind watches for changed bank details, spoofed emails, fake purchase orders and stale logins that are easy to miss today. The Security section above shows what it caught at our shop.
Every answer shows its source, so anyone can check it in one click. You decide which jobs Megamind finishes on its own and which wait for a person to sign off, and every action is logged, so you can always see what it did and why.
The desk fee stays the same. Usage depends on how much your team asks Megamind to do and how big those jobs are. A team that runs it all day uses more than one that checks in twice a week. Your usage dashboard shows who used Megamind and what it cost, so nothing is a surprise.
We do. Megamind is built and run by Softwash Technologies in Jensen Beach, Florida, and we use it every day in our own business.
See how fast it works
Watch three live jobs done by Megamind in less than 60 seconds that would take 4 hours by hand.